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Thursday, June 8, 2023

Tag: itelbpo


itelbpo invests in career advancement of agents

Up to 2018 the Business Process Outsourcing (BPO) industry contributed $1.7 billion to Jamaica’s economy and employed some 32,000 people. While a majority of employees in the industry are customer service or sales agents, others have been able to successfully advance along career paths that lead to managerial and support roles.


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